SMS Communications Consent

Last Updated: March 5, 2026

How SMS Consent Works

UIS Health sends text messages to patients on behalf of your dental practice. Before any messages are sent, patients must provide their consent to receive SMS communications.

Consent is collected during the patient registration process at the dental practice, either through a paper intake form or a digital registration form. The consent language clearly informs patients that they will receive text messages related to their dental care.

What Messages Will Patients Receive?

Appointment Reminders

Automated reminders before scheduled appointments to reduce no-shows.

Recall Notifications

Reminders when patients are due for their regular cleaning or exam.

Waitlist Alerts

Notifications when an earlier appointment slot becomes available.

Treatment Follow-Ups

Follow-up messages about recommended treatment plans.

Post-Op Check-Ins

Wellness check messages after dental procedures.

Balance Reminders

Friendly reminders about outstanding account balances.

Consent Language for Patient Intake Forms

Dental practices using UIS Health should include the following consent language on their patient intake forms:

"By providing your mobile phone number and signing this form, you consent to receive text messages from [Practice Name] regarding your dental care, including appointment reminders, recall notifications, treatment follow-ups, and practice communications. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP. For our privacy policy, visit uishealth.com/privacy-policy."

Message Details

Message Frequency: Message frequency varies based on the patient's appointment schedule and care needs. Patients typically receive 2-8 messages per month.

Message and Data Rates: Standard message and data rates from your wireless carrier may apply.

Carriers Supported: Messages are delivered via Azure Communication Services and support all major US carriers including AT&T, Verizon, T-Mobile, and others.

How to Opt Out

Patients can opt out of SMS communications at any time by replying STOP to any message received from UIS Health. An opt-out confirmation will be sent. To re-subscribe, patients can reply START at any time.

Patients can also contact their dental practice directly to update their communication preferences.

HIPAA Compliance

All SMS communications sent through UIS Health are HIPAA-compliant. Messages are sent through Azure Communication Services, which is covered by Microsoft's Business Associate Agreement. Patient phone numbers and message content are encrypted in transit and at rest. We follow the minimum necessary standard — messages contain only the information needed for the specific communication purpose.

For Dental Practices

If you are a dental practice interested in using UIS Health's automated patient communication platform, please visit uishealth.com or contact us at info@uishealth.com to learn more about our platform and schedule a demo.

Contact Us

For questions about SMS communications or to request changes to your messaging preferences, please contact:

UIS Health / My IT Copilot, LLC
4020 Chicago Ave #1080
Riverside, CA 92507
Email: info@uishealth.com